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How We Handle Your Personal Data

At live888sport, we take our responsibility over your personal data seriously — from the moment you open an account to every transaction you make via Touch 'n Go…

Data collected with your consentTouch 'n Go, GrabPay, Boost dan FPX transactions coveredAvailable where local law permitsYour right to access and deleteMalaysian data handling standards

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What This Policy Covers and Who It Applies To

live888sport Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data we process when you use live888sport, including data submitted during account registration, deposit and withdrawal activity through Touch 'n Go, GrabPay, Boost dan FPX, and any communication you send to our support team. We collect only what is

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necessary to operate your account, verify your identity, process transactions, and keep your account secure. The scope of this policy is subject to applicable local law in Malaysia, and where local law restricts or expands your rights, those provisions take precedence. By continuing to use our
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platform where local law permits, you acknowledge the practices described here. We do not sell your personal data to third parties for their own marketing purposes.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have questions about how we handle your personal data, want to request a copy of the data we hold, or need to raise a concern, our privacy support team is…

Live Chat Connect with our privacy support team directly through the live chat window on live888sport. Available around the clock so you can raise a data concern whenever it comes up, without waiting for business hours.

Email Support Send a detailed privacy request to our dedicated data team via email. Include your registered account details and the nature of your request — access, correction, or deletion — and we will follow up within 14 working days.

Help Centre Our Help Centre carries a dedicated Privacy section where you can submit a formal data request form, check the status of an existing request, or read answers to common questions about how your account data is managed.

DATA HANDLING PRACTICES

How live888sport Protects and Manages Your Data

We have built our data practices around six core commitments that cover every stage of how your information moves through our platform — from the cookie set when…

Cookie Management

We set strictly necessary cookies to keep your session active and analytics cookies to understand how pages perform.

Account Security

Your account credentials and payment details — including data tied to Touch 'n Go, GrabPay, Boost dan FPX — are…

Data Retention

We retain account data for as long as your account remains active and for the period required by applicable Malaysian…

Third-Party Sharing

We share data only with the payment processors that handle your Touch 'n Go, GrabPay, Boost dan FPX and FPX…

Your Access Rights

You have the right to request a copy of the personal data we hold about you, to ask us to…

Policy Updates

When we update this Privacy Policy, we post the revised version on this page and update the effective date at…

Common Questions About Your Privacy at live888sport

The questions below address what we hear most often from account holders about their data rights, how we use information linked to their deposits and withdrawals, and what steps to take if something looks wrong. If your question is not covered here, contact our privacy team directly.

We collect the details you submit during registration — name, email address, date of birth and contact number — along with identity verification documents where required by local law. We also log device identifiers and session activity to keep your account secure.

Transaction data from Touch 'n Go, GrabPay, Boost dan FPX is passed to the respective payment processor to complete the transfer. We retain a transaction reference and amount for account history and compliance purposes, but we do not store full wallet credentials on our servers.

Yes. Submit a data access request through live chat or email with your registered account details. We will compile and send a copy of the personal data we hold within 14 working days, in line with applicable Malaysian data protection requirements.

Contact our privacy support team via email or live chat and specify that you are requesting deletion. We will remove or anonymise your data once we have confirmed your identity and checked that no legal retention obligation prevents deletion at that time.

We share data only where necessary — with payment processors for Touch 'n Go, GrabPay, Boost dan FPX transactions, with identity verification partners, and with authorities where local law requires. We do not sell or trade your data for advertising or marketing purposes.

We retain account data for the period required by applicable Malaysian law following account closure. After that retention window, personal data is deleted or anonymised according to our internal schedule. You can ask our team about the applicable period for your account.

Reach out to our privacy support team immediately via live chat or email. Describe the concern and include your account reference. We will investigate and respond within 14 working days. If you remain unsatisfied, you may escalate to the relevant Malaysian data protection authority.

How We Handle Your Personal Data

Reach Us About Your Data

How live888sport Protects and Manages Your Data

Cookie Management

Account Security

Data Retention

Third-Party Sharing

Your Access Rights

Policy Updates

Common Questions About Your Privacy at live888sport

01 What personal data does live888sport collect when I open an account?

02 How is data from my Touch 'n Go, GrabPay or Boost transactions handled?

03 Can I request a copy of all the data live888sport holds about me?

04 How do I ask live888sport to delete my personal data?

05 Does live888sport share my data with any third parties?

06 How long does live888sport keep my account data after I close my account?

07 What should I do if I think my data has been handled incorrectly?

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